Vassilis Natsiopoulos

CEO | Hotel Mentor & Tourism Mentor

About

Vasilis Natsiopoulos is a hotel management expert with over 25 years of experience in Greece’s top destinations. Being one of the youngest people to be promoted to a hotel general manager, at the age of 27, he thrived in the industry focusing on human resource management and the design of successful sales strategies, leading its hotels to achieve growth and recognition.

Sales strategy97
Human resource management94
Operations management95
Customer relationship management88

Experience

  • 2018

    General Manager | Mykonos – Hotel: Mykonian Mare Boutique Hotel

  • 2017

    General Manager of Hotel Complex | Santorini – Hotels: Rk beach Hotel, Santorini Reflections Sea, Kamari Blue, Antinea

  • 2015 - 2016

    General Manager of Greek Hotel Collection | Thassos – Hotels: Princess Golden Beach, Princess Calypso

  • 2004 - 2014

    General manager of Hotel Complex | Thasos – Hotels: Alexandra Beach Spa Resort, Golden Boutique Hotel

  • 2002 - 2004

    General Manager | Pieria – Dion Palace & Spa Resort

  • 1995 - 2002

    General Manager of Hotel Complex | Santorini – Hotels: Venus Afroditi,  Antinea, Enplo, Pantheon Deluxe Villas, Kalisti

  • 1993 - 1994

    General Manager | Kos & Tinos – Hotels: Lakitira Resort, Tinos Beach

  • 1991 - 1992

    Receptionist & Assistant Manager | Chakidiki – Hotels: Portes, Lakomandra

Katerina Michalentzaki

Marketing & CRM Director | Tourism Mentor

About

Katerina Michalentzaki is a branding and communication specialist, oriented in the tourism industry since 2011 when she handled the promotional campaign of Samothraki Island and provided tourism services to visitors. As a freelancer, she consults numerous companies designing their brand strategy while she offers CRM support to hotels, successfully maintaining an impeccable record of happy clients.

Customer Relationship Manager96
Branding & Communication90
Operations management80
Sales & Marketing85

Experience

  • 2018 - present

    Operations Manager & Sales in Mykonos |  Arcs Boutique Villa Hotel, Mykonos Essence Hotel

  • 2015 - present

    Branding consultant | Clarity Co&C0

  • 2014 - 2012

    Head of Communication for NPO “Economic Forum of Thrace” & Arsinoe de Thrace

  • 2012 - 2014 & 2020

    Campaign Leader & CRM Director | Municipality of Samothrace & – Samothraki Travel PC

  • 2011

    Operations Manager | Samothraki – Hotel: Samothraki Village Hotel

  • 2005 - 2011

    Financial Advisor & Training manager | Volos – OVB Hellas, Refinse

Dimitris Natsiopoulos

Operations Manager | Hotel Mentor & Tourism Mentor

About

Dimitris Natsiopoulos is a new generation professional specialized in hotel operations management. His experience in every department of 4* and 5* hotels along with his excellent communication skills make him an asset to deliver high-quality services and support the personnel as well as the clientele of any tourism company.

Operations management97
Customer relationship management95
Accounting & administration87
Reservations90

Experience

  • 2018

    Front Desk & Concierge Manager | Mykonos – Hotel: Apanema Resort

  • 2018

    Ghost writer | Business Mentor

  • 2015

    Front Desk & Reservations | Thassos – Hotel: Princess Golden Beach

  • 2014

    Accountant Assistant, Logistics, F&B Assistant | Thassos – Hotel: Alexandra Beach Thasos Spa Resort